House Rules

1 RULES AND REGULATIONS

1.1 “The Resident” refers to the registered occupants of dwell Student Living (registered as CSL Student Living (Selegie) Pte. Ltd.).
1.2 The Resident shall comply with all applicable statutes, regulations, rules, procedures, directions, policies, guidelines and notices (as maybe amended or prescribed from time to time).
1.3 The Resident is responsible for his or her registered occupant’s (where applicable) and visitor’s full compliance and observance of these Rules and Regulations. Any breach of these Rules and Regulations by the registered occupants or visitors shall be deemed to be a breach by the Resident.
1.4 The Resident shall be responsible for accessing, reading, understanding and updating himself or herself of the Rules and Regulations prevailing from time to time.

2 CONDUCT

 2.1 When in the Student Hostel (dwell Student Living  aka CSL Student Living (Selegie) Pte. Ltd.) The Resident shall at all times respect the rights and privacy of other residents.
2.2 The Resident shall not do or permit to be done in or upon the Room allocated to him / her (referred to hereinafter as “Accommodation”) which may interfere with the quiet enjoyment or cause any nuisance, annoyance or disamenity of the other residents.
2.3 The Resident is expected at all times to conduct themselves with due propriety, responsibility and good sense. The use of profanity or vulgarities, written or spoken, is not considered proper conduct.
2.4 Noise level should be kept to a minimum level at all times.
2.5 “Quiet Hours” shall be observed between 10.30 pm to 7.00 am during which The Resident shall avoid making any excessive or loud sounds or noises which may annoy or disturb the other residents.
2.6 The Resident shall not remove, change, install or replace any lock within the Accommodation.
2.7 The Resident shall not duplicate any key(s) issued to him or her.
2.8 The Resident is strictly prohibited from passing his or her key(s) to any person, including another resident of the accommodation.
2.9 The Resident is strictly prohibited from allowing non-resident to use or occupy his or her Accommodation for any purpose in his or her absence.
2.10 Apart from the Resident to whom the Accommodation is registered [and his or her registered occupant], no other person is allowed to be accommodated in the Room. No visitor shall be allowed in the Accommodation at all time.
2.11 The Resident is strictly prohibited from subletting the Accommodation to any other person.
2.12 The Resident shall not trespass into another resident’s room which he or she is not authorized to enter into.
2.13 Gambling (including the playing of mahjong), smoking, consumption of alcohol and habit-forming drugs as well as anti-social habits such as spitting and littering are strictly prohibited.
2.14 Solicitation, sale or promotion of any goods or services or any political or social issues caused by the Resident is prohibited.
2.15 Without prejudice to the foregoing, the Resident shall not conduct any activity within that contravenes the laws of Singapore.
2.16 The keeping of any livestock, animals or pets in the Accommodation is prohibited.
2.17 The use of heating and food preparation appliances, private air conditioners, air coolers and any other items not expressly approved by management are prohibited in the room.
2.18 Where the Resident wishes to use any personal appliance within his/her accommodation, such appliance have to be registered with and approved by management prior to installation and first use. A surcharge will be imposed on each personal appliance approved by management. The Resident shall be responsible for their maintenance, repair and removal upon checking-out.
2.19 Loss or damage of access card and residence keys shall be reported to the management office within 24 hours or the next working day, which ever earlier. The cost of replacing the residence keys and lockset shall be borne by the Resident.
2.20 If Resident is locked out of his/her Accommodation, the Resident shall seek assistance from management office staff during office hours. Resident may approach night supervisor for any lock-out incident after office hours.

3 THEFT OR LOSS OF PERSONAL BELONGINGS

3.1 Student is responsible for ensuring that their belongings are secured. CSL shall not be liable for theft or loss of personal property in the room.

4 FIRE AND COMMUNAL SAFETY

4.1 The Resident shall not activate, without reasonable cause, fire alarms, or damage any fire-safety equipment or discharge or tamper with fire safety equipment without a fire or the reasonable threat of a fire being present.
4.2 Cooking or the use of naked flames, fire, incense sticks, candles, mosquito coils and sparklers is not permitted in the Accommodation. Preparation of food is strictly restricted to the pantry provided.
4.3 Smoking is strictly prohibited in the Accommodation except at designated smoking area and for those above 18 years old.
4.4 Activities involving or the possession of arms, unlawful goods, gun powder, saltpeter, chemicals, bio-compounds, etc. that may cause fire, explosion or any kind of hazard are strictly prohibited.
4.5 The Resident shall not burn any incense or joss-stick or permit any unusual or offensive odors to be produced upon or to permeate from the accommodation or the grounds of building.
4.6 The Resident shall not alter or adapt electrical outlets and equipment. The Resident shall not overload the electrical circuits. Self-wiring and other electrical set-ups by the Resident are prohibited in the Accommodation.
4.7 For fire safety reasons, electrical immersion heaters, cooking apparatus or any high electrical consumption equipment are not permitted to be used in the Accommodation.
4.8 The Resident is required to attend all fire drills conducted within the building.
4.9 The Resident is prohibited from placing any item (including garbage, trash, bicycles, footwear , shoe racks, laundry, clothes racks, bags, receptacles, detergent, potted plants, etc ) in the common areas (which include corridors, stairs, passageways, ledges, etc) of the building. The Management reserves the right to immediately remove and discard any item or article found in the common areas in violation of this clause, without any liability.
4.10 The Resident shall not throw any object from windows, balconies, fire escapes stairways or any other parts of the Building. Killer littering is a criminal offence.

5 HOUSEKEEPING SERVICES

5.1 Housekeeping services are provided once just before the Resident moves in. The Resident shall be responsible for the routine upkeep of the Accommodation.

6 FOGGING AND DENGUE PREVENTION

6.1 To prevent dengue fever, Resident must prevent the breeding of its carrier, the Aedes mosquitoes. Aedes mosquitoes are identified by the black and white stripes on their body. Resident can get rid of the Aedes mosquito by frequently checking and removing stagnant water in the Accommodation.
6.2 Any fine/ penalty issued by NEA for breeding grounds found within the Accommodation shall be borne by the Resident.

7 CARE OF ACCOMMODATION, FACILITIES AND COMMON AREAS

7.1 The Resident is responsible for the daily maintenance of the contents in the Accommodation and the property in the facilities and common areas of the building. The Resident is responsible for keeping the contents, the Accommodation, the facilities and the common areas in the building clean, safe and in a good condition.
7.2 No Resident may paint, put nails or screws in, make holes, or otherwise alter, dirty or damage the Accommodation or any other part of the building.
7.3 The Resident shall not post or hang signs, notices, posters, banners, and the like on the walls of, or in or about, the building in areas not designated by the management for such a purpose, unless prior permission has been obtained from the management.
7.4 The Resident is prohibited from removing any appliance, furniture, furnishing, fitting or fixture from the Accommodation and the common areas of the building.
7.5 The Resident are responsible for the cost of repair, repainting, rectification or replacement in the event of damage or loss caused to the Contents, Accommodation, facilities and the common areas in the building.
7.6 Any fault in or damage to the facilities or the common areas in the building shall be reported without delay at the Management Office.
7.7 If damage or loss to the facilities or common areas of the building is determined to have been caused by the carelessness, negligence or improper conduct of the Resident’s registered occupants or visitors, the Resident shall be responsible for the cost of such repair, repainting, rectification or replacement.
7.8 Resident sharing common facilities within a designated area of the building shall be liable for a joint payment towards the cost of repair, repainting or rectification of the common facilities and appliances within the designated area in the event that the cause of such damage or loss to the shared facilities cannot be attributed to a single Resident.
7.9 The Resident shall be responsible for the conservation of water and electricity. The resident shall ensure that all lights, fans, air-conditioners, personal computer and other electrical equipment (such as battery charger, alarm clock, etc) are switched off before leaving the Accommodation or the common areas.
7.10 For security and safety, the Resident shall lock the door and windows whenever he or she leaves the Accommodation.
7.11 The Resident shall observe good habits in the use of the Pantry. Food scraps and litter should be properly disposed of in the rubbish bin provided.
7.12 The Resident shall comply with the instructions on the proper use of the washer and dryer. Cleaned laundry shall be promptly removed from the washer and dryer. Drying of clothes or laundry at windows, passageways, pantry, staircases and other non-designated areas is strictly prohibited.
7.13 The Resident shall keep the interior of the Accommodation and all other shared parts of the Accommodation used by the Resident including the study room, student lounge, pantry, laundry are and bathroom etc, neat and clean and maintain the Accommodation in good order and condition.
7.14 The Resident shall not use any equipment or device or do or permit to be done anything which obstructs or interferes with or which will cause overloading on any equipment, air- conditioning, or other plant or machinery or serving the Accommodation or any other part of the Building or on the water, electrical or gas supply to the Accommodation or any part of the Building.
7.15 The Resident shall not allow or do anything in the Accommodation which may overload the floors, walls or roofs. This should also refer to furniture and all other equipment provided in the building.
7.16 The Resident shall clear away all his/her belongings from the Accommodation after the authorized period of stay has expired or ceased. The Management may dispose of such belongings and the Resident shall be responsible for the costs incurred thereby.

8 ACCOMMODATION, INSPECTION & REPAIRS

8.1 To permit any authorized representatives from the management to enter and inspect any Accommodation in the interests of health, safety, proper conduct of the Resident and the orderly and efficient operation and administration of the Residence, or to carry out any cleaning, repair, installation, maintenance, or improvement works.
8.2 If emergency, health or safety circumstances warrant, entry may be made at any time, whether or not the Resident is present, and without prior notice to the Resident.
8.3 Entry may also be made at any time, whether or not the Resident is present, and without prior notice to the Resident, if there are reasonable grounds to believe or suspect.

9 VISITOR POLICY

9.1 The visiting hours shall be from 9am to 10pm daily.
9.2 The Resident shall abide by the “Visiting Hours”. The Resident shall ensure that his or her non-Resident visitors be accompanied by the Resident at all times.
9.3 Such non-Resident visitors are to leave the accommodation by the stipulated time. They are strictly prohibited from staying overnight in the Accommodation.
9.4 The Resident is responsible for his or her visitor’s full compliance and observance of the provisions of this Rules and Regulations. Any breach of this Rules and Regulations by the visitor shall be deemed to be a breach by the Resident.
9.5 The Resident may only entertain his or her visitors in the Student Lounge.

10 PRE-MOVING IN / MOVING OUT PROCEDURES

10.1 The Resident is required to complete the management’s Room Inventory Checklist form personally upon moving into his/her Accommodation. The Resident must report to the Management Office staff on any defects spotted on the spot, if any and return the inventory form to Management without any delay.
10.2 In instances when the Resident fails to sign, and return the Inventory Checklist form, the Resident will be deemed to have agreed that the Accommodation and the contents as listed in the form are in good working order and / or condition and to be responsible for any shortfall in the inventory checklist or damage to the accommodation or the contents after the check-in.
10.3 The Management will not remove furniture provided in the Accommodation not required by the Resident.
10.4 Before moving out, the Resident shall arrange for a pre move-out inventory check with the Management Office staff. This inventory check should be conducted at least three (3) working days before actual date of vacating the accommodation.
10.5 To facilitate prompt inventory checking out procedures, the Resident shall ensure the following is completed before vacating the Accommodation:
(a) All personal possessions/hired appliances are removed and the Accommodation is cleaned and tidied. The Management shall not be liable for the loss of or damage to any personal effects of the Resident left behind in the Accommodation after the key(s) are returned to management office.
(b) The Resident shall return all issued room key, wardrobe key(s) (if any) and key tag (if any) personally to the Management Office upon check-out.
(c) The Resident shall check out of the Accommodation by 12 pm on the last day of the stipulated period of stay unless approval to extend his/her stay has been obtained.
(d) Overstayers shall be fined in addition to be subject to a fine plus room charges for the number of days oversayed.

11 PENALTIES & ADMINISTRATIVE FEES

11.1 A list of penalties and administrative fees that the CSL may impose on Residents is attached at Annex A.

THESE RULES AND REGULATIONS ARE NOT EXHAUSTIVE AND MAY BE REVISED, AMENDED AND ADDED ON TO AS AND WHEN DEEM NECESSARY BY THE MANAGEMENT. ANY CHANGE TO THESE RULES AND REGULATIONS WILL BE POSTED ON THE RESIDENCE NOTICE BOARDS AND SHALL BE DEEMED TO HAVE BEEN BROUGHT TO THE NOTICE OF ALL RESIDENTS ON THE DATE OF SUCH POSTING.

Annex A

If any of the listed House Rules below is breached, the Resident may incur one or more of the following penalties which may be imposed without warning.

  • Fine of up to $1,000 for each offence;
  • Replacement cost for any damages / loss incurred;
  • Termination of stay

Breach of Housing Guidelines Penalties / Administrative Fees

1. Vandalism to facilities

Disciplinary action may include one or more of the following:
a) A fine of up to $1,000;
b) Replacement cost for any damage / loss incurred;
c) Termination of stay

2. Sub-letting / Sub-leasing of student accommodation
Disciplinary action may include one or more of the following:
a) A fine of up to $1,000;
b) Termination of stay

3. Theft within Accommodation or Building.
Disciplinary action may include one or more of the following:
a) Termination of stay
b) May be referred to the police

4. Misconduct / inappropriate behavior
e.g. outrage of modesty
May be referred to the police

5. Breach of IT-security or terms of use
May be referred to the police

6. Consumption of alcohol
1st offence – A fine of $50 and letter of warning
2nd offence – A fine of $100 and letter of final warning
3rd offence – Termination of stay

7. Smoking
1st offence – A fine of $100 and letter of warning
2nd offence – A fine of $200 and letter of final warning
3rd offence – Termination of stay

8. Setting of a fire, use of candles or any type of open-flame in the room / residence (e.g. incense sticks, sparklers etc).
1st offence – A fine of $100, letter of warning and replacement cost for any damage
2nd offence – A fine of up to $200, letter of final warning and replacement cost for any damage
3rd offence – Termination of stay and replacement cost for any damage

9. Unauthorized duplication of key
1st offence – A fine of $50 and a letter of warning
2nd offence – A fine of up to $100 and letter of final warning
3rd offence – Termination of stay

10. Unauthorized removal of common furniture / electric appliances
1st offence – A fine of $50, a letter of warning and replacement cost for any damage / loss
2nd offence – A fine of $100, letter of final warning and replacement cost for any damage / loss
3rd offence- Termination of stay; and replacement cost for any damage / loss

11. Changing of Rooms or Beds without authorization
Please note that application of room change shall be approved by the management and subject to room availability. An administrative fee of $53.50 (inclusive of 7% GST) will be imposed to each successful application.
1st Offence – A fine of $100 and a letter of warning
2nd Offence – A fine of $200 and letter of final warning
3rd Offence – A fine of $300 and termination of stay

12. Unauthorized occupation of student accommodation, including overnight stay
1st Offence – A fine of $100 and a letter of warning
2nd Offence – A fine of $200 and letter of final warning
3rd Offence – A fine of $300 and termination of stay

13. Usage of facilities meant for the opposite gender
1st Offence – A fine of $100 and a letter of warning
2nd Offence – A fine of $200 and letter of final warning
3rd Offence – May be referred to the police

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