Introduction/ dwell Statement
Singapore and the world is currently dealing with the Covid-19 pandemic, and we know this is a period of worry and uncertainty for our residents, staff, and their families.
At dwell Student Living, the safety and wellbeing of our residents and staff remain our highest priority and we stay committed to provide you with a safe and secure living environment.
Precautionary measures have been implemented across all our properties to keep our residents and staff safe and healthy. We have also established systems, processes and facilities to mitigate the potential risks as we safeguard our dwell community against the Covid-19.
We are working hard and doing everything we can to ensure we provide the best support we can, as the situation continues to evolve.
These measures are based on the latest advice from the relevant authorities. Please refer to details below for more information.
What is coronavirus (Covid-19)?
Covid-19 is an infectious disease caused by a newly discovered coronavirus and can affect your lungs and airways.
The main common symptoms include:
Other symptoms include:
- shortness of breath
- aches and pains
- sore throat
- and very few people will report diarrhoea, nausea or a runny nose
For the latest information on coronavirus and its symptoms, visit the WHO website https://www.who.int/emergencies/diseases/novel-coronavirus-2019.
1. Measures We Have In Place
dwell Selegie has a full time, dedicated team in place, overseeing the situation. The dwell team has been monitoring the national and international situation around Covid-19 carefully. We have been implementing the latest guidance by the relevant health authorities since the start of this outbreak.
We want to ensure that everyone has the practical advice and assistance they need, to do what’s right, and also feel fully supported by the dwell team.
Please be aware that, as our teams work hard on this, there may be a delay in, or reduction to, the other services we are able to provide. We thank you for your understanding and patience at this time.
a. Readying our Teams and Facilities
- We have increased cleaning for common areas (twice with chemicals) and enhanced cleaning of touchpoints (lift buttons and door handles).
- We have applied SDST self-disinfecting agent on most common areas. SDST is a high performance self-disinfecting coating that reduces bacteria, fungi and viruses’ ability to breed and infect. It takes just one spray for the self-disinfecting ability to last for 120 days. SDST is made with US-EPA approved active ingredient that is eco-friendly and safe to use at home.
- We stocked up on personal protection equipment (PPE) such as infrared thermometers and hand sanitizers and they are available for residents’ usage.
- Temperature taking for all returned/check-in students and staff.
- Admin office is closed to limit interaction between residents and staff. There is always staff who will be contactable by residents who require any assistance.
- Maintenance staff is also available onsite to assist with any requests.
- Gym and Game Room are closed, events with physical interaction between residents are cancelled
- SOP in place for all isolation cases, including care packs and in-room amenities offered for these residents.
- New Policies Implemented:
- Flexibility is offered for students who are directly affected by the situation.
- Students are required to use SafeEntry to record movement in and out of the premises.
- Dining area is allowed but each table can sit only up to 5 students.
b. Managing and Screening for Potential Risks
- All on-site residents and arriving students are asked to fill up a travel and health declaration form. Those with travel history to affected areas are advised to follow the government’s advisory for isolation.
- All visitors are not allowed, and office is closed to all.
- Social Distancing: Furniture and lifts are placed with “social distancing tapes” with signages educating social distancing between users.
- Revised cancellation policy implemented offering waivers for those directly affected by the situation and unable to arrive into Singapore as these students will not be able to enter Singapore indefinitely till further notice.
2. What Actions Should Our Residents Be Taking?
Every one of us needs to take responsibility for our own health and hygiene.
In line with advice from the authorities, we also strongly encourage you to do the following:
- If you have an immune system condition or respiratory illness that might leave you vulnerable, please notify a member of the team immediately.
- Avoid all social gatherings – this means you should not spend time in common areas.
- Wash your hands regularly using soap and hot water for at least 20 seconds, especially after sneezing or blowing your nose.
- Cover your mouth and nose with a tissue or sleeve when you cough or sneeze and wash your hands afterwards.
- Bin any used tissues immediately.
- Try not to touch your eyes, nose and mouth with unwashed hands.
- Do not share items that come into contact with your mouth.
- Check that your contact phone number is up to date in our records so we can contact you if we need to.
Where can I find more information?
We turn to the following sites and organisations for guidance and advice: